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Courageous conversations: how to prevent conflicts from escalating in your organization
Conflicts in the workplace: you can't escape them. But instead of seeing them as something boring, you can also use them as an opportunity for growth and a stronger team. How do you ensure that tensions do not get out of hand, but instead contribute to better cooperation? Sylvia Prins, an expert in conflict management and team coaching, shared her insights with us. Her advice? Don't wait for the bomb to burst, recognize signals in time and intervene. These four steps will keep you in control.