A High Performance Organisation. What is it and why is it so important? Do you really have what it takes to perform better than the best in the benchmark for at least five years? According to André de Waal, managing partner and academic director of the HPO Centre, any organization can become an HPO. He conducted years of research and today shares the 5 success factors of High Performance Organizations.
André received his doctorate from the VU in 2002 for his research on the behavioral aspects of performance management. Subsequently, he began researching High Performance Organizations as a hobby and successfully developed his own HPO centre in which he has published 111 articles on HPO and written 36 books. André is currently researching whether HPO also works for scale-ups and start-ups.
Why HPO?
According to André, "being a High Performance Organisation is not a goal, but a means". The goal is happy customers and employees at all times; making both the customer and the employee happy and keeping them satisfied is the way to success for every entrepreneur. Managers can make a big difference here. For example, a successful team often begins with the management's leadership style. Their most important task in an HPO is to create the conditions in which employees can excel.
Entrepreneur in action
What you as an entrepreneur can do differently tomorrow to operate as a High Performance Organisation, André de Waal summarises in 5 success factors:
1. Quality of management;
2. Openness and action orientation;
3. Quality of staff;
4. Continuous improvement;
5. Long-term orientation.
Listen to the entire episode of the Work Professor and find out how you can use these success factors to become a High Performance Organisation.
Links
Everything about the HPO Centre
The book by T. Peters & R. Waterman - In Search Of Excellence, which is discussed in the podcast
More about the Working Professor
Do you have questions or input? Please contact Wendy van Ierschot at wendy@viepeople.com.
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